Handmade Wooden Jewelry Box

Timeframe

• Items ship in 3-5 business days

Carrier

• We use USPS for shipping
• $5 standard shipping
• FREE First Class shipping on orders over $95 (2-5 business days)

Packaging

• We ship in eco-friendly packaging so be sure to reuse or recycle your package!

Return Policy

• We have a 30-day return policy
• To be eligible for a return, your item must be in the same condition that you received it, unworn, and in its original packaging. You’ll also need the receipt or proof of purchase.
• To start a return, use our online return or email info@arcanasilver.com.
• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
• Sale items, gift cards, and custom orders are not eligible for returns.

Damages and issues

• Inspect your order upon receiving
• Contact us immediately if the item is defective, damaged or if you receive the wrong item

Exchanges

• We do not offer exchanges, as it is faster to reorder and item and return the unwanted item

Return Shipping 

• Customer is responsible for shipping costs  
• Item must be in original packaging and with receipt of purchase.
• Items returned/exchanged without prior notification will not be processed.

Refunds

• If approved, you’ll be automatically refunded on your original payment method.
• Your bank may require additional processing time